ClixAppsAI Support

Support

We’re here to help with any ClixAppsAI app. Most questions are answered below — if not, email us directly.

Email support

Usually responded to within 1 business day.

appshelp@clixappsai.com

Frequently asked questions

How do I get help with an app?

Email appshelp@clixappsai.com and tell us which app you’re using, your device and OS version, and what went wrong. The more detail you give, the faster we can help.

I bought an unlock but it didn’t apply.

First, open the app and use Restore purchases (on the unlock / paywall screen) — this re-checks your purchase with the store and grants it. If it still doesn’t unlock, email us with your purchase details and we’ll sort it out.

How do I get a refund?

Purchases are processed by Google Play or the Apple App Store, so refunds are handled through them: on Android via play.google.com/store/account, and on iOS via reportaproblem.apple.com. If you’re having trouble, email us and we’ll do our best to assist.

Do your apps require an account?

It depends on the app. Utilities like our TV remote need no account at all. Where an account is used, you can manage or delete it from within that app.

How is my data handled?

We collect as little as possible and never sell your data or use advertising trackers. Each app has its own privacy policy, linked from its store listing and from within the app.

How do I delete my data?

For apps that store data only on your device, clearing the app’s storage or uninstalling removes it. For apps with an account, use the in-app delete option. Still unsure? Email us and we’ll guide you.

I found a bug or have a feature request.

We’d love to hear it. Email appshelp@clixappsai.com — real user feedback shapes what we build next.